Medical Center specializing in endoscopy - Mission, vision, values
Mission
Our mission is to provide state-of-the-art endoscopy examination services to effectively diagnose and treat patients, while helping to reduce waiting lists at area hospitals. In collaboration with the CISSS de l'Outaouais, we are committed to providing quality, accessible and timely care, with a focus on innovation, technology and patient well-being.
Goal
The clinic's goal is to reduce the waiting list for digestive and urological endoscopy examinations in the Outaouais region by achieving the annual objective of performing 3,550 digestive endoscopy examinations and 2,850 cystoscopy examinations per year, thereby reducing waiting lists in the short term and maintaining provincial accessibility standards for this type of examination in the long term.
To achieve this, we are working closely with the CISSS de l'Outaouais, our employees, physicians and patients to readjust our approach to the continuum of service, from patient-friendly schedule management to work sequences using the most up-to-date technology, in order to provide safe, high-quality care that exceeds the objectives set by the CISSS de l'Outaouais. To achieve this, the various players are involved in the service continuum, with a role in monitoring and developing endoscopy care at the CMS Clinique Médigo.
Vision
The company aspires to become a leader in endoscopy care by constantly remaining at the forefront of technological advances. Our vision is to provide high-quality, accurate and safe endoscopy care, using the latest technologies available. Our goal is to ensure that our patients receive care that is both effective and safe, while remaining at the forefront of medical technology.
Values
- Quality of care: We are committed to providing the highest quality endoscopy care, ensuring that every patient receives personalized attention and treatment tailored to their specific needs.
- Qualified staff: We value the expertise and professionalism of our medical team. We are committed to recruiting and training highly qualified staff to ensure quality care and a positive patient experience.
- Patient-centered approach: We place the patient at the heart of our concerns. We are committed to providing a caring and empathetic approach throughout the examination process, offering support and transparent communication at every stage of the care journey.
- Innovation and continuous improvement: We value innovation and are committed to staying at the forefront of technological advances and best practices in endoscopy.
- Integrity and ethics: We act with integrity and ethics in all our interactions, upholding the highest professional standards and guaranteeing the confidentiality and security of patients' medical information. By embodying these values, our company creates a strong organizational culture focused on excellence in care and patient well-being.